Last updated: October 30, 2026
This policy explains how MyBlissfulCanna processes and ships orders placed at myblissfulcanna.com. It is part of our Terms and Conditions.
1. Where We Ship
We ship to addresses within the United States, except where a product cannot lawfully be sold. We do not ship internationally. Hemp laws differ by state, and some products, including those that contain delta-9 THC, cannot be shipped to certain places. We do not ship delta-9 THC products to states where they are not lawful, and we update the restrictions at checkout as laws change. If your address is in a restricted area, we will cancel the affected items and refund them in full.
We ship to street addresses. We cannot ship to P.O. boxes or freight forwarders.
2. Age Verification
All MyBlissfulCanna products are for adults 21 and over. Every order ships with an adult-signature requirement, and the carrier may ask for photo ID at delivery. If no adult is available to sign, the carrier will leave a notice and may hold the package or return it to us. Orders returned for this reason are refunded less the original shipping charge.
3. Processing Time
Orders are processed within 1–2 business days (Monday–Friday, excluding U.S. federal holidays) after payment and any age verification are complete. Orders placed after 2:00 p.m. ET or on a weekend or holiday are processed the next business day. During promotions or peak periods, processing may take longer, and we will tell you if it does.
4. Shipping Method, Rate and Delivery Time
| Method | Carrier | Estimated delivery after shipment | Rate |
|---|---|---|---|
| Standard | USPS or UPS | 3–5 business days | $6.95; free over $75 |
The rate for your order is shown at checkout before you pay. Delivery times are estimates, not guarantees. Carrier delays, severe weather, holidays and incorrect addresses can lengthen them. Taxes and duties, where they apply, are shown at checkout.
5. Order Tracking
When your order ships, we email a confirmation with a tracking number. Tracking can take up to 24 hours to update after you receive it. If you have not received a tracking email within 3 business days of ordering, check your spam folder and then contact us.
6. Address Accuracy
Please check your shipping address before you submit your order. We ship to the address on the order, and we are not responsible for packages delivered to an incorrect address that you provided. If a package is returned to us because of an incorrect or incomplete address, we can reship it once you pay the shipping charge again.
7. Changes and Cancellations
Contact us as soon as possible if you need to change an address or cancel. We can usually make changes before an order is processed, but not after it has shipped.
8. Damaged, Lost or Incorrect Orders
- Damaged or incorrect items: Contact us within 7 days of delivery with your order number and a photo. We will send a replacement or refund the item.
- Package shows delivered but not received: Check with neighbors and your delivery location, then contact us within 7 days. We will work with the carrier to locate it.
- Lost in transit: If tracking shows no movement for 10 business days, contact us and we will open a claim and replace or refund the order.
9. Returns
Returns and refunds are covered in our Refund and Returns Policy.
10. Packaging and Product Care
We pack orders in plain, discreet packaging. Extreme heat or cold in transit can affect some products, such as salves and gummies. Store your order in a cool, dry place when it arrives.
11. Contact Us
Questions about an order? Call 888-322-4043 or email sales@thenaturalhighbrand.com, Monday–Friday, 9:00 a.m.–5:00 p.m. ET. Please have your order number ready.